Services

At the core of AVTEL is our commitment to delivering our promises.

We listen to the needs of each client, understand how their company works and what they want to achieve with their security system. Then, we apply our technical expertise to create the optimum solution, at any point in the process.

Some clients come to us for consultancy, while others require detailed designs for tender, products, installation, support or aftercare. We’ll adapt our services around your needs – from a single-site design to an enterprise-wide deployment.

Solution Design & Engineering

The key to designing the right security system is to fully understand your situation, risks and challenges - both physical and cultural. We will scope out and liaise with your team before developing an innovative solution that meets all your operating, software and budgetary requirements.

Product Supply

As niche security product specialists, we share in-depth knowledge of the most effective products on the market. Avtel is an approved reseller able to recommend and supply traditional and modern security equipment from leading manufacturers, including handling shipping and customs issues.

Solution Deployment

If you require an installer, Avtel can implement the most complex security systems with a meticulous and uniquely comprehensive approach. The entire process is taken care of, including independent auditing of system commissioning and quality control.

Operational & Engineering Services

Security systems are sophisticated. Once a new system or upgrade is in place, you may require software training or end-user support to help manage or oversee it. We place staff - onsite or remotely - with IT and operational expertise to administer databases and manage systems to ensure they’re working efficiently.

Aftercare Service

Well-maintained systems last longer and minimise downtime. We can work as your reliable partner in service contracts, with a 24/7 helpdesk, diagnostics, performance reviews against SLAs and spares programmes. We offer a responsive and flexible service that fits around your operations to ensure your assets remain protected.